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FAQs
We currently have delivery for all West Bank, Jerusalem and 48 cities. Delivery usually takes 2-5 business days. Shipping cost to the West Bank is 20 NIS, Jerusalem 30 NIS, and 48 cities 70 NIS.
Unfortunately we do not support returns at the moment. Mangas CANNOT be exchanged once it leaves our store. We can exchange any other product for you if you contact us within 1-2 days from delivery in order for us to proceed with the order process. You can send us a message on our social media or email is directly. Delivery cost is NOT handled by us.
Please send us an email or message us on our social media with your order details and we’ll get back to you with the details of your order!
Just sign up through (this button) and you’ll be able to see all of the information you need. You can access your loyalty points and get emails about any upcoming events or promotions.
For customer service-related issues, please email us (info@kyopal.com)
Our support hours are the same as our working hours! 12 pm-9 pm everyday except Friday!